Privacy policy

Ashley Renè Atelier (“we,” “our,” or “the Studio”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, www.ashleyreneart.com (“the Site”).

By using this Site, you agree to the terms outlined in this policy.

Information We Collect

We may collect the following types of information:

Personal Information: Your name, email address, shipping/billing address, phone number, and any other data you provide via contact forms, commission requests, or newsletter subscriptions.
Device Information: Automatically collected details such as IP address, browser type, time zone, pages visited, referring sites, and cookies. This helps us understand how visitors engage with our website and improve user experience.
Order Information: Details related to inquiries or purchases, including payment method (note: no sensitive payment data is stored on our servers).

You may choose not to provide certain information; however, doing so may limit your ability to access some features (e.g., commissions, newsletter, or contact forms).

How We Use Your Information

Your information may be used for the following purposes:

Responding to inquiries or commission requests
Sending newsletters or updates (with your consent)
Processing orders and delivering artwork
Improving site performance and content relevance
Internal analytics and marketing insights
Legal compliance and business obligations

We do not sell or rent your personal data to third parties.

Spiritual Services & Sensitive Information

In connection with the Atelier's Sacred Arts & Wellness Offerings—including spiritual advisory sessions, intuitive readings, and apothecary services—we may collect personal or sensitive information that you voluntarily share. This can include but is not limited to: your name, birth date, emotional concerns, spiritual questions, or health-related preferences relevant to herbal or energetic remedies.

We treat all such information with strict confidentiality. These details are never shared, sold, or disclosed to third parties, unless required by law or explicitly authorized by you.

Please note that the guidance provided through our spiritual services is intended for personal reflection and empowerment. It does not replace medical, legal, or psychological advice. For any health-related concerns, please consult a licensed professional.

Apothecary Orders & Holistic Product Use

When ordering from our apothecary collection, you may be asked to provide information about allergies, sensitivities, or holistic preferences. This is used solely to tailor and safely prepare your items. All such information is stored securely and used only to fulfill your order and ensure product compatibility.

Cookies & Tracking Technologies

This Site uses cookies to enhance your experience. Cookies are small data files stored on your device to help improve functionality, performance, and analytics. You may manage cookie preferences via your browser settings. Disabling cookies may affect your ability to use certain features of the Site.

Third-party services (e.g., video embeds, payment processors) may also place cookies as governed by their own privacy policies.

Third-Party Services

We may link to or integrate third-party platforms (e.g., Instagram, Shopify, Mailchimp, PayPal). These services may collect your data independently. We encourage you to review their privacy policies before engaging with external content.

Ashley Renè Atelier is not responsible for the content, policies, or practices of any third-party websites.

Information Security

We store your personal information in secure environments and use industry-standard security measures—including encryption, password protection, and secure servers—to prevent unauthorized access, use, or disclosure.

However, no data transmission over the internet or wireless network can be guaranteed to be completely secure. Submitting information is done at your own risk.

Legal Disclosure

We may disclose personal information if required to do so by law or in good faith belief that such action is necessary to:

Comply with legal obligations or government requests
Protect our rights or the safety of others
Investigate fraud or security concerns
Enforce our Terms of Use

Your Rights (European Residents)

If you are located in the European Union or the UK, you have the right to:

Access the personal data we hold about you
Correct or update your data
Request deletion of your data
Object to or restrict our processing of your data
Request data portability
Withdraw consent (where applicable)
Lodge a complaint with your data protection authority

We process your data to fulfill contracts (e.g., orders or commissions) and pursue legitimate business interests. Your data may be transferred outside Europe, including to the U.S. or Canada, where appropriate safeguards are in place.

To exercise your rights, please contact us at the email below.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. Updates will be posted to this page with a revised effective date. Continued use of the Site indicates your acceptance of any changes.

Contact Us

If you have any questions about this Privacy Policy, or if you wish to exercise your data rights, please contact:

Ashley Renè Atelier
📧 hello@ashleyreneart.com
🌐 www.ashleyreneart.com